Receptionist Job at Fury Stillwater, Stillwater, MN

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  • Fury Stillwater
  • Stillwater, MN

Job Description

About You We are looking for a receptionist to join our team! The right candidate will be customer-service oriented, have a positive attitude, excellent communication skills, and time-management skills. Primary Accountabilities The day-to-day duties of this role include:

  • Answer phones, take messages, or direct callers to the proper department
  • Communicate with callers in a professional, friendly, and efficient manner
  • Greet customers and handle their inquiries or direct them to the appropriate persons according to their needs
  • Handle customer complaints diplomatically, exercising emotional intelligence, and refer displeased customers to the appropriate individual for resolution
  • Confirm appointments for customers
  • Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
  • Make change accurately and issue receipts to customers
  • Assist sales managers, finance managers, and sales staff with various clerical duties as needed
  • Review work done by others to ensure accuracy
  • Check for spelling and grammar
  • Recommend revisions
  • Create, maintain, and enter information into databases
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, and maintaining documents
  • Open, read, route, and distribute incoming mail and other materials
  • Learn to operate new office technologies as they are developed and implemented
  • Train and assist staff with computer usage
  • Report maintenance or equipment problems to appropriate personnel
  • Order materials, supplies or equipment and distribute to employees or customers
Receptionist Qualifications
  • Energetic, positive self-starter with excellent customer service skills and a can-do mentality
  • High-level of emotional intelligence and empathy when routing customer complaints
  • Ability to follow instructions while collaborating with other team members effectively
  • Ability to multi-task successfully in a high-volume, fast-paced environment
  • Successfully navigates issues while managing a certain amount of ambiguity
Benefits and Perks
  • Employee discount
  • Paid training
  • Medical
  • Dental
  • Health Savings Account
  • Life insurance
  • AD&D insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • 401(k) and Roth 401(k) with employer matching contribution
Job Type: Full-Time

Job Tags

Full time, Temporary work,

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