Food and Beverage Manager Job at The Standard East Village, New York, NY

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  • The Standard East Village
  • New York, NY

Job Description

Department: Food and Beverage

Reporting to: Food and Beverage Managers and Director of Food and Beverage

 

Job Purpose

The Food & Beverage Manager is responsible for maximizing profits of the F&B venues, scheduling employee shifts, training staff, assisting guests, and maintaining consistently high levels of standards of service. He or she will also be an effective leader and must be a true ambassador to the Standard brand.

 

Duties & Responsibilities

  • Directly responsible for guest needs and service in all venues and related areas of the hotel
  • Able to multi-task in all the various areas prioritizing guests’ needs
  • Recruits and process staff for venues where and when necessary
  • Initiates a complete training of said staff, including all required documentation and tests
  • Assures all new front-of-house employees have received training materials and are properly tested before receiving scheduled non-training shifts
  • Works closely as a team and communicates effectively with all other F&B managers
  • Responsible for appearance and upkeep in area of responsibility
  • Responsible for the requisition and stocking to par of all products sold/used in the area of responsibility
  • Responsible for the quality of food, beverage, and service presented to the customer
  • Ensures there is sufficient coverage of each scheduled shift that is being led
  • Ensures that staff schedules are inputted correctly into Kronos by appropriate deadlines
  • Ensures all floor staff side work is satisfactorily completed pre- and post-shift
  • Ensures floor staff are performing to standard during the shift, if not above and beyond
  • Continues to train staff on product knowledge, protocol, and any policy/procedure changes
  • Oversees floor staff, ensuring that they adhere to conduct requirements as per Employee Handbook/SOPs
  • Delegates duties to floor staff to facilitate the day-to-day operation of the restaurant/bar and be able to fulfill other duties assigned by management
  • Ensures line employees are in properly maintained and appropriate uniforms dictated by the position
  • Responsible for completing all paperwork requirements at end of the shift, including cash drops, check drops, and night auditor drops
  • Completes daily logs
  • Responsible for correctly programming/updating Squirrel
  • Responsible for correcting and printing menu updates as necessary
  • Communicates with Property Chef on menu descriptions, proper plating, and verbiage in order to train the team
  • Updates time sheets and switches in Kronos as necessary and in a timely fashion
  • Responsible that payroll information is accurately received by Finance, including daily tip distribution logs
  • Responsible for ordering and keeping beverage costs in line
  • Conduct monthly/bi-monthly inventory in all venues including storage and mini-bar
  • Responsible for labor (labor costs and scheduling)
  • Responsible for beverage menu development
  • Responsible for training across all areas: Sequence of Service, Hygiene practices, DOH compliance, and other best practices
  • Perform other duties as per requested by GM and/or F&B Director

 

 

Qualifications & Requirements

  • Understanding: Ability to read, comprehend and carry out instructions according to established procedures
  • Comprehension: Fluent in the English language
  • Organizational Skills: Work efficiently, utilize multi-tasking, prioritize tasks
  • Hygiene and Sanitation: Adherence to uniform, grooming, and personal hygiene standards and expectations per Standard of Operating Procedures
  • Full awareness of DOH compliance (NYC DOHMH); shall also act as walk-through liaison whilst DOH is on property
  • Punctuality: Adherence to posted schedule and arrival time and attendance at mandatory meetings
  • Responsibility: Personal comportment in line with Standard, New York policies, standards, and expectations
  • Extensive knowledge of Squirrel (POS System), Avero (Reporting Tool), SevenRooms (Reservations System), and Kronos (Payroll)
  • Able to maintain a high level of confidentiality
  • Can handle the pressure of a high-volume, high-energy venue
  • Strong communication (both written and oral) and management skills
  • Guest service oriented

 

Physical Requirements

  • Able to traverse spaces throughout the building as necessary
  • Able to work standing for a minimum of 10 hours a day
  • Periodical bending, kneeling, and stretching
  • Able to pull, push, carry, and lift at least 50 pounds
  • Must be able to seize, grasp, turn, and hold objects with hands

 

Desirable

  • Previous work experience in restaurant/bar management
  • Multi-lingual
  • ServSafe / Food Handler Certificate
  • Basic knowledge of Birchstreet (Ordering System) and Opera (Hotel Ops Platform)

Job Tags

Full time, Work experience placement, Shift work, Night shift,

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