Fiber Optic Technician I Job at KGP Telecommunications, Charlotte, NC

  • KGP Telecommunications
  • Charlotte, NC

Job Description


Circet USA is an industry leading provider of Network Services solutions in North America. Our experienced workforce of over 2,000 professionals is skilled at planning, consulting, engineering, construction, program management and combined engineering, procurement, and construction (EPC) solutions to meet our customer’s rapidly changing infrastructure needs. We offer the most comprehensive solutions in the industry across ISP, OSP, Wireline, and Wireless.


Our customers include telecom service providers, MSO’s, cloud service providers, and utilities. With nearly 50 years of experience, we have the ability to customize solutions to meet our customer’s unique needs.

Summary: The Fiber Optic Technician I   is responsible for providing high-quality customer service in all Outside Plant areas, including, but not limited to Customer premises, Fiber huts, and in the field. The Fiber Optic Technician I will be responsible for digging holes, burying drops, troubleshooting fiber optic issues including responding to the customer, determining fault locations, and making necessary repairs to restore fiber services. T he Fiber Optic technician is required to take excellent care of our customers, build relationships, work with our subcontractors to coordinate response task, and be a champion of customer service. This position does require the individual to be on call during specified times.



ESSENTIAL DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned:


  • Digging up direct bury closures
  • Physically placing, removing, or modifying non-working equipment or small excavation of buried splice enclosures or fiber optic terminals including:
    • Location and uncovering vaults, handholes, splice enclosures
    • Pulling fiber optic cable as needed for repairs
    • Install or remove equipment installed in a fiber optic hut
  • Work with hand tools
  • Provide updates to service tickets into Circet USA and/or customer ticketing system
  • Performs other duties as requested by Supervisor




  • Adhere to, promote, and accept personal responsibility for compliance to:
    • Federal and Local Occupational Safety and Health Regulations
    • Industry Consensus Standards
    • Circet USA Injury and Illness Prevention Program Manual
  • Participate in job site safety/hazard analysis



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.




  • High school diploma or equivalent, Technical degree preferred
  • Demonstrate proficient use of Microsoft programs and applications
  • Demonstrate proficient use of IOS and/or Android applications
  • Valid Driver’s License is required
  • Exhibit self-awareness
  • Exhibit a tendency for continuing education and self-improvement  
  • Exhibit enthusiasm and determination
  • Exhibit industry awareness
  • Must be able to work nights and weekends
  • Must be able to work with others so being a team player is important
  • Must be able to work outdoors in the elements




  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before employees of the organization.




  • Ability to add, subtract, multiply and divide in all units of measure.




  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.




The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

  • Work at heights
  • Work at depths, such as under raised floors, underground vaults, etc…
  • Bend or twist the body into unusual positions while working
  • Coordinate body movements when using tools or equipment
  • Maintain balance while performing construction tasks while on a ladder
  • Reach with hands and arms, stoop, kneel, crouch or crawl
  • Reach and stretch to position equipment and fixtures while maintaining balance
  • Use hands and fingers to handle, feel, and/or manipulate small wires and objects
  • Regularly walk and perform physical tasks all day without becoming overly tired
  • Regularly lift and/or move up to 70 pounds; participate in group lifts for 50+ pounds. Carry objects weighing up to 70 pounds for short distances.
  • Work shifts longer than eight hours in duration
  • Push or pull heavy objects into position and apply muscular force quickly to objects and equipment
  • Distinguish between colors
  • Work in a noisy environment




The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The noise level in the work environment is usually moderate.



Circet USA is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Job Tags

Full time, For subcontractor, Local area, Outdoor, Shift work, Night shift, Weekend work,

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