Business analyst Job at Pearson Education Services, Austin, TX

  • Pearson Education Services
  • Austin, TX

Job Description

Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at

We seek a Business Analyst Intern to join a highly collaborative and fast-moving team responsible for delivering the GED exam and its study products. This role will partner with our Product and Technology teams to drive the collection, measurement, and analysis of data to guide decisions that will have the most impact for our company and our learners. This role is for someone who is passionate about collecting, analyzing and visualizing data to tell a story.

We are proud of our inclusive workplace that celebrates our differences, embraces learning, and supports innovation. We’re passionate about helping others and creating equitable experiences and access for our students. We’re just as committed to this within our organization and welcome you to join our diverse community of GED team members.

Key Responsibilities / Skills

Demonstrates a working knowledge of how to complete the most requested data queries using Excel, SQL or Tableau

Performs product data related root cause analyses in support of other product, data and technology teams

Build reports and tools that answer business needs and allow for rapid decision-making.

Serves as a data steward to data needs from and communicating data updates to key business stakeholders.

Able to prioritize and drive progress on projects. Sometimes conceives new projects in support of GED’s Product Data vision and goals.

Facilitates the gathering of requirements and other documentation in support of product data; Accountable for ensuring product data are valid, accurate, complete and timely.

Socializes and advocates for a culture of data-Informed decision making across all functional roles in the company.

Key Requirements and Attributes of the Analyst, Product Data Management

  • Curious, inquisitive, and eager to learn; a contagious can-do attitude
  • Detail oriented, possessing concise and communication skills
  • Confident, enthusiastic and results driven, a recognized evangelist of the importance of data
  • Good understanding of KPIs and other data points in support of overall data quality
  • Comfortable balancing priorities; Able to manage multiple concurrent projects;
  • Willing to work independently or collaboratively (as part of a cross-functional team), building consensus both horizontally and vertically
  • Flexibility to work with an international team across multiple time zones
  • Experience managing internal and external stakeholders.
  • An independent mindset and ability to work autonomously with a minimum of direction
  • Great organizational and communication skills
  • Flexible to changes and new ways of working
  • Demonstrated ability to work with diverse stakeholders of varied cultural backgrounds
  • Degree (or equivalent) preferred
  • Highly collaborative in nature and excited to thrive in team environments

Key Attributes

Accountability and Ownership – You take ownership and accountability for targets and drive achievement through effectiveness and motivation to succeed. You demonstrate sound judgement and make decisions that balance a variety of factors taking into consideration set goals. You solve problems by using multiple sources to evaluate information and help create innovative solutions to problems.

Building Partnerships – You identify opportunities and take action to build relationships between you and other teams, departments and organizations to help achieve business goals.

Communication and Collaboration – You are able to clearly convey information and ideas through a variety of media to individuals and groups in a manner that engages the audience and helps them to understand as well as retain the message. You have great collaboration skills and can work effectively across teams regardless of reporting lines.

Innovation –Generating innovative solutions in work situations; out of the box approaches and trying different as well as novel ways to deal with solve problems.

Aligning Performance for Success – You have the ability to accomplish work objectives and achieve targets.

Analytical Skill and Learning Agility – You take a systematic, structured view of situations, while staying focused on the execution and delivery. You have the capacity to be open to new ideas.

Deliver Results – You have a track record of successful achievement against set goals.

Time Management & Organization – You possess excellent organizational and time management skills, coupled with the proven ability to set priorities, manage deadlines.

Pearson’s Core Values applied to Product Data Management

Brave – Resilient and operating well under pressure and tight deadlines. Defend the practices that protect data quality. Coach others on the practices that protect data quality. Practice diligence in rules in place protecting data quality

Imaginative – Innovative, is solutions-orientated and unafraid to try new things, and uses insights to tell Pearson’s Product Data story in a compelling and simple fashion suited to the relevant audiences. Sincerely curious about data and data quality. Seeks new processes and data quality improvements. Creative in Root Cause Analyses.

Decent – Does the right thing, represents Pearson’s values and promotes the company’s mission in day-to-day behavior, and is a trusted confidant to colleagues and external partners. Responsive, courteous and helpful to business stakeholders. Empathetic to colleagues' challenges.

Accountable – Has integrity, sets clear expectations and delivers what is promised. Delivers on expectations. Strives to uphold Product Data related Service Level agreements. Persistent in solving Product Data problems.

What To Expect From Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.


Organization: Workforce Skills

Schedule: FULLTIME

Workplace Type: Remote

Req ID: 16049


Job Tags

Full time, Temporary work, Internship, Remote job, Flexible hours,

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